Privacy Policy For : StudentLoanHelp-Now.com
Privacy Policy
Student Loan Help Now http://www.studentloanhelp-now.com
EFFECTIVE DATE: 01/02/2015
PLEASE NOTE: OUR PRIVACY POLICY
CHANGES FROM TIME TO TIME. PLEASE CHECK BACK FOR UPDATES
At StudentLoanHelp-Now.com hereinafter
“Company”) we take our ethical responsibilities and your privacy seriously by
recognizing that your privacy is important. We have a strong commitment to
providing excellent service to all our customers and visitors of this Website,
including respecting your concerns about privacy. This Privacy Policy discloses
how we collect personal information, the types of personal information we
receive and collect, our use of current and former consumer information about,
as well as the steps that we take to safeguard your information. If you use
this site you explicitly agree to the terms and conditions of the Privacy
Policy in effect at the time of your use. We hope that this disclosure will
help increase your confidence in our website and enhance your experience on the
Internet. Therefore, in compliance with industry standards and regulations
enforced typically by the Federal and State Governments, we abide the following
privacy policy.
Browsing Our Website
This website does not collect
personally identifiable information from your computer when you browse this
website and request pages from our servers. This means that, unless you
voluntarily and knowingly provide us with personally identifiable information,
we will not know your name, your email address, or any other personally
identifiable information. Company’s servers automatically record non-personally
identifiable information when you visit our website or use some of our
products. When you request a page from our website, our servers log the information
provided in the HTTP request header including the IP number, the date and time
of the request, the URL of your request, the language used, the browser type
and any other information that is provided in the HTTP header. We collect the
HTTP request header information in order to make our website function correctly
and provide you the functionality that you see on this website. We also use
this information to better understand how visitors use our website and how we
can better tune it, its contents and functionality to meet your needs.
Information Collected
When we need to collect personally
identifiable information from you to execute the requested
transaction/information request or provide you with a particular service,
we will ask you to voluntarily supply us with the information we need. We will
ask you for information such as, but not limited to: name, address, telephone
number, email address, and demographic information (such as income level and
gender) to process your submission.
In addition, when you provide
contact details for transaction requests such as scheduling an appointment or
requesting more information, we will use the contact information to keep you
updated about future offers or promotions unless you opt-out online or
otherwise notify us.
This information may be collected
from, but not limited to, the following sources:
Our communications with you,
including information obtained when you register for a Company service or
otherwise volunteer information, such as your income, assets you possess, and
account payment history;
Your transactions with us, our affiliates, or others;
Outside companies, such as consumer reporting agencies, to evaluate your
creditworthiness and credit history;
Public sources, such as bankruptcy records and real estate records.
Aside from the ways mentioned above,
we sometimes use your personally identifiable information in other ways,
including sending you promotional materials, and sharing your information with
third parties so that these third parties can send you promotional materials.
(By “promotional materials,” we mean communications that directly promote the
use of Websites, or the purchase of products or services.). However, you may
“opt-out” of certain uses of your personal information.
How Company Uses Personally
Identifiable Information
We may disclose a consumer’s
personally identifiable information in order to effect or carry out any
transaction that you have requested of us or as necessary to complete our
contractual obligations with you. The personal information collected on this
site and by third parties will be used to operate the site and to provide the
services or products or carry out the transactions you have requested or
authorized.
We Reserve The Right To, Share,
Sell, Rent Or Otherwise Transfer/Disclose Your Personal Information To Third
Parties For Any Purpose In Our Sole Discretion In Accordance With Applicable
Laws. We prohibit the sale or transfer of personal information to
non-affiliated entities for their use without giving you the opportunity to
opt-out. We may share your personally identifiable information with affiliated
companies that are directly or indirectly controlled by, or under common
control of Company. We may send personally identifiable information about you
to non-affiliated companies that are not directly or indirectly controlled by,
or under common control of, Company.
We may use this personally
identifiable information for auditing, research and analysis to operate and
improve Company’s technologies and services. We may change or broaden the use
of your personal information at any time. We may use your personal information
to provide customized content, promotional offers to individuals by means of
email advertising, telephone marketing, direct mail marketing, banner advertising,
and other possible uses.
Company may also share aggregated
information that does not identify you, the consumer, with outside companies.
“Aggregated Information” refers to information the Company gathers by
aggregating non-personally identifiable information to provide summaries of use
of the website. The aggregated information is used to show usage patterns and
to do such things as negotiate with vendors of internet services. Such
Information is not linked to the consumer’s personal information.
Your Choices/Opt-out
We offer you choices when we ask for
personal information, whenever reasonably possible. We provide you the
opportunity to ‘opt-out’ of having your personally identifiable information
used for certain purposes, when we ask for this information. For example, if
you purchase a product/service but do not wish to receive any additional
marketing material from us, you can indicate your preference on our order form.
You may decline to provide personal
information to us and/or refuse cookies in your browser, although some of our
features or services may not function properly as a result.
If you no longer wish to receive our
newsletter and promotional communications, you may opt-out of receiving them by
following the instructions included in each newsletter or communication or by
emailing or calling us per the information contained on our contact page.
By providing information to Company
you are consenting to the collection, use and disclosure of such personal
information in the manner described in this privacy policy. We provide
you the opportunity to withdraw your consent when such information is collected
or at any later time by following the procedure described in this
Choice/Opt-Out provision.
Such consent may be withdrawn by
calling the telephone number provided below or may be done in writing/email and
sent to our customer service department at the following physical address or
email address:
Student
Loan Help Now
10 Fairway Dr
Deerfield Beach, FL 33441
E-mail: optout@studentloanhelp-now.com
Phone: 954-729-1401
Service Providers
We require the use of outside
companies, other third parties, to provide certain services including clerical
and information processing and shipping services. When you sign up for our
services, we will share only as much information as is necessary for the
provision of those services. We require that all third parties, hired by
Company, to comply with our Privacy Policy in order to keep your information
safe and secure.
These third parties are prohibited
from using or sharing your personally identifiable information for any purpose
other than the job they were hired to do or in compliance with their own
privacy requirements once you become a customer of theirs.
Securing the Transmission and Storage of Information
The security of your personal
information is extremely important to us. We employ generally accepted industry
standards to protect the personal information submitted to us, both during
transmission and once we receive it. We maintain physical safeguards, such as
secure areas in buildings; electronic safeguards, such as passwords and
encryption; and procedural safeguards, such as customer authentication
procedures to prevent ID theft. Company processes personal information on
servers in the United States and in other countries. Access to information
about you is restricted to authorized employees obtaining the information for
business purposes.
If you have any questions about the
security on our Website, please feel free to e-mail us.
Log Files
As is true of most Websites, we
gather certain information automatically and store it in log files. This
information includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, operating system, date/time
stamp, and click stream data.
We use this information, which does
not identify individual users, to analyze trends, to administer the site, to
track users’ movements around the site and to gather demographic information
about our user base as a whole. We do not link this automatically-collected
data to personally identifiable information.
Cookies
We use cookies and other
technologies on this site to enhance your online experience and to learn about
how you use our services in order to improve the quality of the services we
offer.
A cookie is a small text file that
is stored on a user’s computer for record-keeping purposes. We do not link the
information we store in cookies to any personally identifiable information you
submit while on our site.
We use session ID cookies. We use
session cookies to make it easier for you to navigate our site. A session ID
cookie expires when you close you browser. We can at
your option set a persistent cookie to store your passwords, so you don’t have
to enter it more than once. Persistent cookies also enable us to track and
target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still
use our site, but your ability to use some areas of our site, such as contests
or surveys, will be limited.
Some of our business partners (e.g.,
advertisers) use cookies on our site. We have no access to or control over
these cookies.
This Privacy Policy covers the use
of our cookies only and does not cover the use of cookies by any advertisers or
third parties.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology
called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage
content on our site by informing us what content is effective. Clear gifs are
tiny graphics with a unique identifier, similar in function to cookies, and are
used to track the online movements of Web users. In contrast to cookies, which
are stored on a user’s computer hard drive, clear gifs are embedded invisibly
on Web pages and are about the size of the period at the end of this sentence. We
do not tie the information gathered by clear gifs to our customers’ personally
identifiable information.
We use clear gifs in our HTML-based
emails to let us know which emails have been opened by recipients. This allows
us to gauge the effectiveness of certain communications and the effectiveness
of our marketing campaigns. If you would like to opt-out of these emails,
please see “Choice and Opt-out.”
Third Party Advertisers
Any ads appearing on this Website
are delivered to users by our advertising partner. We share Website usage
information about users with a reputable third party for the purpose of
targeting our Internet banner advertisements on this site. The information
collected and shared through this technology is not personally identifiable.
Links to Other Sites
This Website contains links to other
sites such as our affiliates as well as third parties which are not owned or
controlled by us. Please be aware that this privacy policy only addresses
Company’s use and disclosure of your information collected on this site.
While we try to link only to sites
that share our standards and respect for privacy, we are not responsible for
the privacy practices of such other sites. We encourage you to be aware when
you leave our site and to read the applicable privacy policies and terms of
conditions of each and every Website that collects personally identifiable
information.
This Privacy Policy applies only to
information collected by this Website.
Co-branded sites
We may be co-branded with “partners
and affiliates” or part of a corporate group. We may share information about
customers and former customers with these co-branded / corporate group
companies. These business to business relationships are helpful to us and to
you as they afford all concerned with greater product and service
opportunities. We always provide opt-out opportunities regarding the sharing of
your information with such partners and affiliates. Please note the sites
linked to our site are governed by their own privacy policies which may or may
not reach the standards set by Company.
Access to Personally Identifiable Information
We will make good faith efforts to
provide you access to your personal information upon request. If your
personally identifiable information changes, or if you no longer desire our
product or service, you may correct, update, delete or deactivate same by
emailing our Customer Support by contacting us by telephone or postal mail at
the contact information listed below.
Children
Consistent with the Federal
Children’s Online Privacy Protection Act of 1998 (COPPA), we will never
knowingly request personally identifiable information from anyone under the age
of 13 without requesting parental consent.
Legal Disclaimer
We reserve the right to disclose
your personally identifiable information, as required, to comply with the law,
applicable regulations, governmental and quasi-governmental requests, judicial
proceedings, court orders or subpoenas, to enforce our Legal Notices or other
agreements, or to protect our rights, property or safety or the rights, or to
protect the property or safety of our users or others (e.g., to a consumer
reporting agency for fraud protection etc.), and to ensure the security of our
network and services.
Enhancement of Information
We may purchase marketing data from
third parties and add it to our existing user database, to better target our
advertising and to provide pertinent offers in which we think you would be
interested. To enrich our database of individual customers, we tie this
information to the personally identifiable information you have provided to us.
Business Transitions
In the event Company goes through a
business transition, such as a merger, acquisition by another company, or sale
of all or a portion of its assets, your personally identifiable information
will likely be among the assets transferred. You will be notified via e-mail
and/or a prominent notice on our Website for 30 days of any such change in
ownership or control of your personal information.
Changes to this Privacy Policy
We reserve the right to modify this
Privacy Policy at any time. We will not jeopardize your privacy. The provisions
contained in this Privacy Policy supersede all previous notices or policies
regarding our privacy practices with respect to this site. Any and all changes
will be made here, to this Privacy Policy.
We encourage you to check our site
frequently to see the current Privacy Policy to be informed of how we are
committed to protecting your information and providing you with improved
content on our website in order to enhance your online experience. Upon any
material changes to the Privacy Policy, we will post those changes to this
Privacy Policy, the homepage, and other places we deem appropriate so that you
are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
Contact Us
If you have any questions, comments,
complaints or suggestions regarding our privacy policy or our website, please
contact us at:
Student
Loan Help Now
10 Fairway Dr
Deerfield Beach, FL 33441
E-mail: optout@studentloanhelp-now.com
Phone: 954-729-1401